Revio includes 2 hours of free support per merchant per month. Once you exceed these support hour allocations, support fees will be charged to your processing account.
|Support package||Hours included||Comments|
|Standard||2||Per Revio profile|
|Startup||6||Billed in advance, monthly|
|Premier||15||Billed in advance, monthly|
|Enterprise||28||Billed in arrears, monthly|
|No Support Plan|
|As per usage||Billed in arrears, monthly|
Please speak with your Revio account manager about our Startup and Enterprise support packages to find a solution that works best for you.
Updated about 2 months ago